How to view unpaid invoices in the Compliance Portal


You can view properties with unpaid invoices in the Compliance Portal by following the instructions below.

  1. Navigate to the Urgent action required section from the Compliance Portal Dashboard (Home), and click Pay overdue invoices. This will display all properties that have overdue invoices and the property is overdue for service.

    Screenshot 2024-06-25 092536.png

    Pro tip:

    From this area, you can click Download PDF to view the invoice or click (Screenshot 2024-06-19 150717.png) and choose Send Invoice to share the invoice with owners via email.

  2. To see all properties with overdue invoices, scroll to the bottom of the Urgent action required section and click View all overdue invoices. This will open the Portfolio page with the preference Overdue invoices selected. 

    Screenshot 2024-06-25 092635.png
  3. You'll now see all properties that have overdue invoices. To view the invoices, hover over the Overdue invoices or Outstanding invoices label and click View Invoices

    Screenshot 2024-06-25 092845.png

    Pro tip:

    If you want to see all properties with invoices, including those that are not overdue, adjust the filter to include Outstanding (shown below).

    Screenshot 2024-06-19 151507.png

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