The pre-servicing checklist is a comprehensive guide designed to ensure a smooth and efficient servicing process for residential properties.
Victoria Checklist
- Electricity and Gas: Ensure electricity and gas are available and turned on at the property to avoid disruptions during servicing.
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items obstructing electrical fittings and gas connections/valves to ensure easy access. Additionally, ensure there are no obstructions impeding gas appliances, meters, and switchboards.
- Foliage: Cut back any foliage that may be obstructing gas appliances, gas meters and switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Aerial power cables: Ensure there is a clearance to aerial power cables to avoid non-compliance issues.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- High appliances: Gas appliances that are too high for a standard ladder will likely need a working-at-height qualified technician. Please let us know if a gas appliance is hard to access or on a second multi-story roof.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Gas safety: Turn off any gas heaters 1 hour before servicing. Turning off the heaters will allow our technicians to service the heater components without risk of burns.
- Adult Present: Please ensure the occupant at the property is over the age of 18.
- Corded Blinds: Ensure we can access all corded blinds. Remove any rubbish or stored items from these areas.
Power disruptions
For electrical services, there may be disruptions to the power supply between 10 and 30 minutes for standard servicing. If any medical equipment is plugged in at the property ie. Life support – this will be affected by power interruptions associated with electrical service.
New South Wales Checklist
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items or foliage blocking access to switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Adult Present: An occupant over 18 must be present.
- Water Efficiency and Corded Blinds: If your property is signed up for these checks, please ensure we can access all taps, showers, and corded blinds. Remove any rubbish or stored items from these areas so our team can complete the service efficiently.
Queensland Checklist
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items or foliage blocking access to switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Adult Present: An occupant over 18 must be present.
- Water Efficiency and Corded Blinds: If your property is signed up for these checks, please ensure we can access all taps, showers, and corded blinds. Remove any rubbish or stored items from these areas so our team can complete the service efficiently.
South Australia Checklist
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items or foliage blocking access to switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Adult Present: An occupant over 18 must be present.
- Corded Blinds: Ensure we can access all corded blinds. Remove any rubbish or stored items from these areas.
Western Australia Checklist
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items or foliage blocking access to switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Adult Present: An occupant over 18 must be present.
Tasmania Checklist
- Pets: Pets should be secured or supervised as this helps prevent any safety issues or disturbances.
- Obstructions: Remove personal items or foliage blocking access to switchboards.
- Locked rooms: All areas of the property should be accessible, especially locked bedrooms, sheds, or garages. This ensures technicians can perform a thorough service.
- Meter access: If meters require access through a separate property or key, please let us know so we can organise and obtain access.
- High ceilings: High ceilings may require tall ladders or extra technicians.
- FIP (Fire Indicator Panel): If a Fire Indication Panel exists, keys will need to be organised with the Owners Corporation.
- Adult Present: An occupant over 18 must be present.
- Corded Blinds: Ensure we can access all corded blinds. Remove any rubbish or stored items from these areas.