How to cancel a property in the Compliance Portal

Detector Inspector agency clients can cancel properties in the Compliance Portal from the Dashboard (Home Menu)

  1. From the Dashboard (Home menu) search for the relevant property.

  2. For the property we want to cancel, click the three dots (Screenshot 2024-06-19 104830.png), and choose Cancel property.

    Screenshot 2024-06-25 092052.png

  3. Select the services to cancel, the Cancellation reason, and any additional feedback. Click Next to continue.

    Screenshot 2024-06-25 093403.png

  4. A confirmation window will appear, ensure the details are correct and click Request cancellation.

    Screenshot 2024-06-25 093502.png

  5. This cancellation request will be sent to our team and you will be notified once it is complete.
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