How to cancel a property in the Agency Portal

Detector Inspector agency clients can cancel the Subscription in the Agency Portal from the property profile. The easiest way to access the property profile is through the Active Property Management page. 

To cancel a property in the Agency Portal
  1. From the Portfolio menu choose the relevant safety service.


  2. Find and click the property in the Property address column to open the property details.


  3. From the Property page, click Modify Plan in the Enrolled Services area.
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  4. Enter the Cancellation Reason and Cancellation Notes.
  5. Click Yes, proceed to cancel the property subscription.
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