What can I do if my quote has expired?

When we issue a quote, it comes with a specified expiration date, usually set at 3 months. This expiration period serves two purposes. Firstly, it allows us to account for any potential changes in costs since the initial quotation, such as parts or market fluctuations. Secondly, it ensures that both parties have a clear understanding of the timeframe within which the quoted price remains valid.

Requesting a Reissue

If your quote has expired but you still require our services, don't worry! We offer options for obtaining updated pricing information:

Owner Requests

Owners can simply contact us via email to request a reissue of the quote. However, please note that the new quote may reflect any changes in costs that have occurred since the initial quotation. Email us at help@detectorinspector.com.au referencing your quotation number and property address.

Property Manager Requests
The easiest way for property managers to request a reissue is through the Agency Portal.

  1. Agency Portal: If your agency has been set up with our Agency Portal, you can request a reissue of the quote through this system. The new quote may reflect changes in costs, so it's important to review the updated pricing.

    From the Quotations page, click the Reissue button on an expired quote. This will send a request to our team to reissue a new quote. Due to the time gap between quotes, line items and pricing may change.

    reissue

  2. Email Us: If the agency portal is not available, property managers can contact us directly via email to request a reissued quote. The new quote may reflect changes in costs, so it's important to review the updated pricing. Email us at help@detectorinspector.com.au referencing your quotation number and property address.
Was this article helpful?