When works are completed by an independent contractor, we are unable to confirm if the completed works are compliant and cannot amend our service report.
However, you can upload the third party's compliance certificate for record-keeping purposes, so you can view this in your compliance portal.
Release Sneak Peak
Whilst not currently available, we will be implementing the ability to mark a service sheet as resolved when actions are completed by a third party. Stay tuned!
- From the Dashboard (Home menu) search for the relevant property.
- For the property we want to add a document, click the three dots (
), and choose View property.
- Click the Documents button located on the top left.
- Drag the document or click the document upload area to select a file.
- Choose the document type.
- Select the services the document relates to and click Update.
- The document has now been added to the list.
Please email help@detectorinspector.com.au and include:
-
Property address
-
PDF copy of the compliance certificate
-
Service report reference number
When it comes to providing compliant Service Reports for works completed by our technicians, we do follow stringent processes and procedures to ensure all properties are left safe and compliant and as such, we are unable to sign off on the work of external contractors.
The cost of providing a compliance certificate is also factored into the quotations we provide for all rectification and installation works.