How to update or add key details in the Compliance Portal

Agency clients can update or edit key details relating to a property from the respective property profile page.

Pro tip:

If you use API integration the property details are updated from your management software. If the details are incorrect, please update the property in your management software to ensure the changes are permanently saved.

  1. From the Dashboard (Home menu) search for the relevant property.

  2. For the property we want to cancel, click the three dots (Screenshot 2024-06-19 104830.png), and choose View property.

    Screenshot 2024-06-25 092052.png
  3. In the Key Details section, click Edit details to update or add key details.

  4. A window will appear to add or edit the key details.

  5. Click Submit  to save any changes you have made.
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