Detector Inspector agency clients can update or add new tenant details in the Compliance Portal by accessing the property profile.
Pro tip:
If you use API integration the property details are updated from your management software. If the details are incorrect, please update them in your management software.
- From the Dashboard (Home menu) search for the relevant property.
-
For the property you want to update or change tenant details, click the three dots (
), and choose View property.
-
Click the Tenancy Details tab.
- Click the three dots (
) and choose Edit tenancy to edit the tenant/occupant details. If you would like to add a new tenancy, please see How to update or add new lease agreement details in the Compliance Portal
- You can edit the Tenancy start date, Tenancy end date, Vacate date, and add any notes regarding the lease agreement. Click Next once the details are correct.
- Update the occupants, you can Edit, Add another occupant, or Remove occupant. Click
for the option to remove an old occupant.
- Confirm the details are correct and click Confirm tenancy.