Understanding Quotes

Viewing and Sharing Quotes in the Compliance Portal

For instructions on viewing and sharing quotes in the compliance portal, you can click here to find out more.


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We will show a breakdown of our findings which will be separated into three groups. Urgent repairs required, Safety-related findings, and Other findings. See the description of each below.

Status Description
Screenshot 2024-09-23 110231.png Must do: Urgent repairs required are items that are identified in the safety check that meet the definition of an "urgent repair" under the RTA and require immediate action by the rental provider to rectify.
Screenshot 2024-09-23 110235.png Should do: Safety-related findings are items that are identified in the safety check that do not constitute an "urgent repair" but are safety-related and require disclosure to the rental provider.
Screenshot 2024-09-23 110240.png Could do: Other findings are items that are identified in the safety check that do not constitute an "urgent repair" and are not safety-related but do require disclosure to the rental provider.

Quote Functions

Accepting Quotes

For each appliance/device that needs action, we summarise the issue and what work will be completed to resolve it. This will be separated into three groups: Urgent repairs required, Safety-related findings, and Other findings.

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For each quoted item, you can accept them individually, or Accept all items at the top of the quote.

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Viewing Service Report

A link is provided at the top of the quote. View service report online. Click this link to view the service report associated with the quote.

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